The risk monitoring for each type of risk management software was originally a manual and complicated process of audits and surveys. After checking the system, the team members had to go through a long list of questions to make sure the system is up to date. Because of this manual connection between each monitoring system and the dashboard, it was more prone to human error, delays or no data at all.
With the cooperation of the developers and the use of Niagra monitoring software, I built a dashboard that can visualize all the automatic information from the control chips. After receiving the initial user flow based on user research my co-designer has done, I was responsible for low- and high-fidelity mockups and communicating with the developers about the possibilities and the best solutions.
Methods we used
- User research
- Competitive analysis
- Research on Niagra integrations
- Overview for each system
- Server management
- Downloadable reports
I was a part of a 2 people design team as we recreated the entire user control system panel for Totem Building Security. My role was to create a new dashboard, based on the research my co-worker has done.